Personal Information Protection Charter
1. Definition of "Personal Information":
a) The term "personal information" designates generally all information about an individual which can be identified. Within the scope of your relationship and use of the website, this corresponds to your name, given name, telephone number, physical address and virtual address (email), as well as any other information about yourself that you choose to communicate to us as part of your relationship and use of the website. This term also applies to any other information pertinent in relation with a claim or complaint received against you related to your use of the website.
2. Any personal information contained within the files stocked or stored by you on the website is not considered to be collected, used, or divulged by the website, but rather by yourself.
3. You declare and guarantee that any personal information which will be stocked or stored by you on the website has been obtained in conformity with the law, that is to say with the consent of the person concerned when necessary.
4. Collection of Personal Information:
a) "Objectives": Personal information is collected in order to manage your relationship with the website, namely:
- i) Website access;
- ii) Management of your relationship with the website, namely invoicing and payment of the services offered by the website;
- iii) Improvement of the service offered by the website;
- iv) Transmission of promotional messages;
- v) Communications with companies linked with Codency.com inc. for purposes of transmission of promotional messages;
- vi) Management of your Credits;
- vii) Announcement of the results for contests arranged by the website;
- viii) And processing of complaints, claims, or legal disputes.
b) Your personal information will be kept within an electronic client-file entitled "[Your Name] File" within a secured database located on servers based in the city of Montréal, Canada (see contact information hereafter).
c) Each time you interact with the website, it receives and temporarily keeps certain types of information. Like many websites, it uses "cookies". The website also uses "log files" that track certain parameters such as IP addresses, browser software type, and referring and exit sites. This information is not in any way linked to information that would permit your identification.
5. Consent:
a) When you elect to use the website and to communicate your personal information, you give express consent to the collection, use, and divulgation of your personal information, in conformity with the text of the present Charter and with any applicable law.
b) It is possible for you to withdraw that consent at any time, although withdrawal may result in the suspension of the services offered by the website.
6. Use of Personal Information:
a) The use of personal information shall be limited to the objectives defined above and to other uses permitted or required by law.
b) The categories of persons that will have access to your personal information are those that are tasked with customer services, website access, invoicing, or complaint processing.
7. Destruction of Your Personal Information:
a) The website will destroy, systematically and without other notice, all your personal information at the later of (a) 1 year after the end of the term of a subscription for which there is a charge or (b) 1 year after your last use of the website.
8. Access to Your Personal Information:
a) Under reserve of the exceptions provided by law, if you desire to have access to your personal information, to ask for a correction, to ask a question about our policy regarding protection of personal information, or lodge a complaint regarding the website's management of personal information, you may do so in writing to: